A Global Top 4 professional services firm has selected Repstor to enhance productivity with holistic view of client tax engagements
The Luxembourg office of one of the world’s biggest professional services firms provides a range of services including global business tax advice, risk, audit and assurance services to clients from around the world.
The company operates from multiple locations across Luxembourg. Unlike many organisations, the ability to provide continuous services was not disrupted by the pandemic, as the organisation was already set up to support remote and home working as standard.
Yet the business is always looking for new ways to drive greater efficiency, productivity and robust information compliance in its client engagements, and to provide a joined-up view of all activity that collaborating teams can rely on as the definitive view of the status of each client account.
It was this overarching aim that prompted the company to seek a solution that would more directly integrate its custom-built, SharePoint-based tax platform with client email activity, giving its team of professionals a clear line of sight across all email exchanges and related documents in one place. This would fulfil the company’s risk management requirements while simultaneously boosting team productivity.
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